This edition’s chosen theme: AI-Powered Tools for Small Business Growth. Discover practical ways to automate busywork, delight customers, and make data-driven decisions—without bloated budgets or steep learning curves. Subscribe to follow our weekly playbooks and share your questions anytime.
Streamline inboxes and routine replies
Set up AI-assisted replies for common customer questions—shipping status, store hours, returns, quotes. Keep a human-in-the-loop for edge cases. Start by training on your past best replies to preserve tone and brand voice.
Automate data hygiene and handoffs
Use AI to tag conversations, update CRM fields, summarize calls, and route tasks to the right teammate. Clean data fuels smarter decisions later. Invite your operations lead to design the handoff rules with you.
Turn checklists into reliable workflows
Convert recurring checklists—onboarding, proposals, quality checks—into automated workflows with reminders, templates, and approvals. Document each step with plain language so everyone trusts the process and knows when to intervene.
